Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. The representatives of a call center are individuals who answer and dial out calls. This way, … Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction. 43-4051.00 - Customer Service Representatives. Customer Service Agent Job Description. Customer Service Representative Aug 2011 - Current QVC Call Center Chesapeake, Va. Duties include interacting with customers to provide information in response to inquiries about products and services and to handle and resolve complaints,. It’s actually very simple. Job Overview. However, jobs for customer service representatives are projected to be added in business support services, which includes telephone call centers. You are responsible for answering their queries efficiently and in a timely manner. Search 554 Customer Service Representative Call Centre jobs now available on Indeed.com, the world's largest job site. The Customer Service Rep I is responsible for processing complete and accurate sales orders, applying order management disciplines to the ordering and delivery processes, coordinating the delivery and installation of the appliances with the customer, and handling customer service responsibilities through inbound and outbound calls. The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Your primary role is to provide assistance to our clients through phone calls and emails. Some businesses will contract out their customer service operations to telephone call centers because the call centers provide consolidated sales and customer service functions. We are looking for a skilled and professional Call Center Representative to join our Customer Services team. May handle and resolve general complaints. This Customer Service Representative job description template is optimized for posting to online job boards or careers pages. Customer Service Representative job description. Modify this customer service job description with the key duties and responsibilities for your CSR role. Guide the recruiter to the conclusion that you are the best candidate for the call center customer service representative job. Primary job duties of the CSR include providing superior customer service to clients, efficient and accurate entering of all customer service requests into LogistiCare's data management system, performing all gate keeping functions related to trip authorization, … A position as an Outbound Customer Service Representative gives you the chance to communicate with customers and be the “voice” of your company. 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